Will an "Offer is granted" automation start after a non-successful sale?
No, the "Offer is granted" automation in Kajabi will only start after a successful sale. If a sale is not successful, meaning the payment was not completed or was declined, the automation will not be triggered.
The purpose of the "Offer is granted" automation is to provide immediate access to the purchased product once a successful payment is made. If a payment is unsuccessful, alternative actions may be required, such as following up with the customer or resolving any payment issues before granting access to the product.
It's important to monitor and address any non-successful sales to ensure a smooth customer experience and resolve any potential payment issues promptly.