I get an error when uploading Checkout or Dashboard template

If you encounter an error when uploading the Checkout or Dashboard template in Kajabi, there are a couple of potential solutions:

Option 1: No zip-file after download

Ensure that you have a complete zip-file after downloading the template. Some web browsers, like Apple Safari, automatically unpack zip-files. However, you cannot use the unpacked folder directly. To resolve this, right-click the folder and select "Compress" or "Compress Folder" to re-pack it into a zip-file. It is recommended to avoid using Apple Safari for this process, as it may also have login issues with Kajabi. Switching to browsers like Firefox or Chrome is advised.

Option 2: Error after uploading

If you receive an error message stating that the uploaded zip-file is not recognized, it's possible that you are attempting to upload the file in the wrong section. You should upload the file specifically to the landing pages. To do this, navigate to Kajabi > Website > Pages > Landing and select "Upload Theme" to upload the zip-file.

By following these steps and ensuring the proper handling of the zip-file, you should be able to successfully upload the Checkout or Dashboard template to the appropriate location in Kajabi.