I've logged in with my Kajabi admin email, but the Linktopay editor still says my account is not active
If you have logged in with your Kajabi admin email but are still experiencing the issue where the Linktopay editor says your account is not active, there are a couple of steps you can try to resolve the issue:
- Clear your browser cache and cookies: Deleting your browser's cache and cookies can help refresh the session and resolve any potential caching issues. Instructions for clearing cache and cookies can vary depending on the browser you are using. You can typically find this option in the browser's settings or preferences menu.
- Try using a different browser: If clearing the cache and cookies does not resolve the issue, try accessing the Linktopay editor using a different web browser. Switching to a different browser can help determine if the issue is specific to the browser you were previously using.
By deleting your browser cache and cookies or trying a different browser, you should be able to refresh your session and access the Linktopay editor without the "account not active" message.